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Frequently Asked Questions

Comprehensive bloodwork (60+ biomarkers), DEXA scans, CGM, VO₂Max testing, sleep studies, microbiome testing, and a personalized care plan. Plus, unlimited messaging and regular consults with your clinical team.
Routine or urgent care, in-person physical exams, vaccinations, and services like acupuncture or gym memberships are not included.
No. Our program complements your existing care. You must have a primary care doctor to handle non-longevity-related medical needs.
If you're on a monthly plan, you'll be billed once more and retain access through that month. Annual plans run through your term. We do not offer refunds.
No. Our services are outside traditional insurance models to provide fully personalized care.
Yes — in most cases, your membership fee qualifies. We can provide documentation for reimbursement.
You can message us as often as you like. Unlimited support is built into all care plans.
Yes. Most diagnostics are repeated annually, and some more frequently depending on your plan and needs.
Diagnostics are in-person or at-home kits. All physician and coaching visits are virtual for convenience and access.
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